Maintenance Project

2019
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Technician responsible to create the maintenance ticket is filling in the Issue Form with all the information related to the issue, getting images, Notes, Measures.

→ Contractor notification

[SMS | EMAIL | PUSH Notification]
Maintenance Ticket Creation
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Contractor accepts Maintenance Ticket and Fills in the forms for cost, team availability, materials required, ETA on site.

→ Technician notification
→ Technician Supervisor notification

[SMS | EMAIL | PUSH Notification]
Contractor’s Decision
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Contractors Arrives on Site and with TechInsights Mobile Application storring and collecting data to create a pre-defined report. Storing: Photos, Notes and any additional information.

→ Push System Notification to any involved member that Work is In-Progress!
[SMS | EMAIL | PUSH Notification]

→ Automatically records if time is less or equal to ETA to evaluate contractor

[TASKS]
Work In Progress
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Contractors Completes the job and notifies that the work is completed.

→ Push System Notification to any involved member that Work is Completed!
[SMS | EMAIL | PUSH Notification]

→ Automatically records time spend to complete the work

[TASKS]
Work Completed
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Engineer Manager Approves the Closeout Report to allow Work Invoicing.

→ Push System Notification to Contractor to invoice the job!
[SMS | EMAIL | PUSH Notification]

→ Automatically reaching payment milestone.

[MILESTONES]
Report Review
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→ Push System Notification to all involved members that the ticket is closed
[SMS | EMAIL | PUSH Notification]

Ticket Closed

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